6 Bentham Street,

03 789 5000

Cancellation Policy

We understand that sometimes it is necessary for you to cancel or postpone appointments. We therefore request that you give us at least three hours’ notice for appointment cancellation or rescheduling.
When you fail to cancel or reschedule your appointment without giving us notice we miss the opportunity to fill that appointment time with other patients who require medical attention.
Late cancellations and no shows have a large financial impact on small businesses. We will therefore charge a did not attend fee of 100% of the appointment value if you do not provide three hours’ notice of cancellation or rescheduling.